By Prof. Dimitrios Buhalis,Dr. Simon Darcy,Ivor Ambrose
This quantity provides a world collection of invited contributions on coverage and top perform in available tourism, reflecting present practices throughout a number of locations and company settings. It brings jointly worldwide services in making plans, layout and administration to notify and stimulate services of commute, shipping, lodging, relaxation and tourism providers to serve visitors with disabilities, seniors and the broader markets that require sturdy accessibility. obtainable tourism isn't just approximately supplying entry to individuals with disabilities but additionally addresses the production of universally designed environments, prone and data which can help those that can have transitority disabilities, households with little ones, the ever-increasing growing older inhabitants, in addition to developing more secure paintings locations for staff. The booklet supplies abundant proof that obtainable tourism enterprises and locations can extend their aim markets in addition to increase the standard in their provider delivering, resulting in larger patron delight, loyalty and enlargement of business.
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Extra resources for Best Practice in Accessible Tourism: Inclusion, Disability, Ageing Population and Tourism (Aspects of Tourism)
Best Practice in Accessible Tourism: Inclusion, Disability, Ageing Population and Tourism (Aspects of Tourism) by Prof. Dimitrios Buhalis,Dr. Simon Darcy,Ivor Ambrose